Privacy Policy

Ektaco AS (hereinafter Ektaco) follows the principles of this privacy policy and undertakes to protect customer personal data. You will find comprehensive information about what personal data we collect about you, what we use it for, and who has access to it.

Data Controller:

Company name: Ektaco AS, registry code 10076122 Address: Teaduspargi 8 Tallinn 2618 Phone: +372 6542150 Email: ektaco@ektaco.ee

Websites: https://www.ektaco.ee; https://www.compuaccess.ee; https://www.compucash5.com

Apps: CompuCash App, CompuCash4000, CompuAccess App

The privacy policy applies to all persons who use our CompuCash cash register system or CompuAccess time tracking system or Ektaco access control system or custom software solutions. The privacy policy does not apply to legal entities and does not cover the processing of personal data on websites/service environments referenced on our websites/service environments.

The Data Controller is the personal data processor who determines the purposes and scope of personal data processing.

The Data Processor is a personal data processor who processes personal data only on behalf of and under the instructions of the Data Controller.

A Cookie is a text file that a website saves to your computer or smart device when the website is visited.

Ektaco is the data controller for personal data submitted to us, but the authorized processor for data entered into databases by the client, and our client is the owner of that data and the data controller for that data.

Ektaco’s Data Processors are partners who provide, for example, database and server hosting services, accounting and related software services, legal services, transportation services, recruitment services, etc. The Data Processor has the right to carry out processing operations only with regard to those personal data and to the extent for which the Data Controller has authorized the Data Processor.

Ektaco collects data about your visits to our website www.ektaco.ee. It is possible to visit our website without leaving identifiable personal data with us. Sharing personal data with us is necessary if you want to receive answers to inquiries through the website, receive offers for our products, use our customer support, services, or receive more information.

When processing personal data, we are guided by applicable personal data protection legislation, including Regulation (EU) 2016/679 of the European Parliament and of the Council (hereinafter also GDPR) and the Estonian Personal Data Protection Act. Ektaco does not distribute, transmit, modify, or otherwise use personal data entrusted to us in a manner not disclosed during data collection, unless there is a corresponding agreement with the person or if the need to disclose information arises from the aforementioned or other Estonian legislation.

Personal data is any data about an identified or identifiable natural person – an Ektaco customer, partner, or visitor. Ektaco collects personal data for its own software sales transactions, preparation of contracts and/or invoices, fulfillment of terms of contracts concluded with customers, identification of persons, contacting persons for the purpose of providing services, retaining customers, or resolving inquiries. We use personal data only for the intended purpose, which is to carry out actions necessary for providing our Services.

Ektaco undertakes to protect customer personal data and privacy. We implement technical and organizational measures appropriate to the risks to protect collected personal data. The personal data we collect may include the following:

  • person’s name;
  • personal identification code;
  • person’s work phone number;
  • email address;
  • legal address;
  • company name and person’s position;
  • company billing account data;
  • texts of submitted inquiries;
  • other data necessary for providing the service.

The personal data processed may vary depending on the contract between Ektaco and the client and the specific product solutions. The basis for processing personal data is the conclusion and performance of a contract, legitimate interest, or the person’s consent, preferably in a reproducible written form.

Your personal data is processed primarily for the purpose of providing you with services. We draw your attention to the fact that although the transmission of personal data cannot always be considered mandatory, in certain cases failure to provide personal data or demanding the cessation of their processing may prevent the provision of services to you.

Ektaco wants to make its website as user-friendly as possible. To improve the user experience, the following information is stored about our website visitors, among other things: web browser type and version, device type and operating system, IP address, length and time of website visit session, pages visited, and demographic information such as language preference and location. We use data collected for website browsing statistics in anonymous form and do not associate them with any specific natural person. Individual profiles of visitors are not created.

The server hosting our website may also store queries you make to the server (the web address you open, the web browser and device you use, IP address, access time). This data is used only for technical purposes to ensure the proper functioning and security of the website and to investigate possible security incidents.

Our website uses cookies, which allow mapping and remembering various activities, actions, and preferences related to you or your behavior on our website. Primarily, cookies are used to collect statistical data by tracking your preferences when visiting web pages. Our website also uses persistent cookies that are saved to your computer after closing the web browser. As an internet user, you can disable or restrict the storage of cookies on your computer. In doing so, you can also delete all cookies that have been saved to your computer so far. To do this, you need to change your personal web browser privacy settings.

If you want to order our products and services through our website or receive more information about them, sharing personal data with us is necessary. Inquiries can be submitted by filling out the “Send inquiry” contact form or writing in the “Ektaco chat” or sending an email to ektaco@ektaco.ee

In order to respond to your inquiry, we collect the following personal data: company legal name, email address, phone number, field of activity, and comments. When completing the inquiry, all previously stored bits of information about you via cookies are also linked to the transmitted personal data. In other words, a contact history is created. To prepare an offer, we also use data obtained from Creditinfo queries about the company and its representatives.

The legal basis for such processing of personal data is the processing of personal data for the performance of a contract to which the data subject is party or to take steps at the request of the data subject prior to entering into a contract (GDPR Art 6(1)(b)). The above-mentioned personal data is accessed by Ektaco authorized employees who have confirmed compliance with confidentiality conditions by signing an employment contract. Ektaco has established clear and binding internal regulations for all persons who process personal data on our behalf and assignment. If you contact our employees for customer support, customer support may need access to your customer data to analyze some inquiries. In doing so, we access your account only in the presence of a written inquiry or with identification verification, and we follow all regulations that ensure that every action (addition, modification, deletion) with customer data is always logged. If you submit an inquiry through a form, personal data may also be accessed by a partner providing us with IT administration services. We implement appropriate technical and organizational measures to ensure the security of personal data. Personal data collected from inquiries is stored as long as the signed customer contract is valid and/or the statutory data retention obligation ends. If a customer contract was not signed, personal data is stored only for statistical purposes.

By contacting us via email at ektaco@ektaco.ee, you can exercise the following rights based on a request that allows for identification:

  • the right to access personal data concerning you;
  • the right to correct personal data under the relevant provisions of legislation;
  • the right to delete personal data if it does not conflict with requirements arising from Estonian laws;
  • the right to data portability;
  • the right not to be subject to a decision based solely on automated processing;
  • the right to withdraw consent or receive a copy of data.

Ektaco may refuse a request if:

  • it may harm the rights and freedoms of another person;
  • it may hinder the provision of our services or non-provision of services;
  • it may hinder the work of law enforcement authorities;
  • it is not technically necessary or possible;
  • the applicant is not legally related to the data;
  • the applicant cannot be identified.

In certain cases, you have the right to request restriction of processing of personal data concerning you and the right to object to the processing of personal data concerning you. You can exercise your rights in accordance with the conditions arising from GDPR and Estonian legislation.

By using the Ektaco website, products, and service environments, you have read and agreed to these privacy policy principles and terms. We reserve the right to change, supplement, or remove privacy policy terms if necessary, notifying you by email provided to us or by notice on the product page or website.

If you believe your privacy has been violated, please contact us at the email address provided below. You have the right to lodge a complaint with the data protection supervisory authority of the country where your permanent residence is located. In Estonia, this is the Estonian Data Protection Inspectorate.

If you have any questions or suggestions regarding this privacy policy, please contact us by writing to ektaco@ektaco.ee.